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Egoismus und Intoleranz greifen in unserer Gesellschaft zunehmend um sich. Ob im Kampf um den Arbeitsplatz oder bei familiären Auseinandersetzungen - immer mehr Menschen verfolgen rücksichtslos die eigenen Interessen. Doch wer beruflich und privat langfristig etwas erreichen will, der muss seinen Mitmenschen mit Respekt begegnen.Der Kommunikationsexperte René Borbonus zeigt, wie man mit Selbstbeherrschung,...
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Most of us are only too aware that, whatever roles we have in today's fast-moving world, much of our success lies in getting others to say 'Yes' to our requests. What many people might not be aware of, though, is the vast amount of research that has been conducted on the influence process. What factors cause one person to say 'Yes' to the request of another? Yes! is full of practical tips based on recent academic research that shows how the...
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What is that makes urban myths so persistent but many everyday truths so eminently forgettable? How do newspapers set about ensuring that their headlines make you want to read on? And why do we remember complicated stories but not complicated facts?
In the course of over ten years of study, Chip and Dan Heath have established what it is that determines whether particular ideas or stories stick in our minds or not, and Made...
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How to Win Friends and Influence People Available for the first time ever in trade paperback, Dale Carnegie's enduring classic, the inspirational personal development guide that shows how to achieve lifelong success. One of the top-selling books of all time, "How to Win Friends & Influence People" has sold more than 15 million copies in all its editions. Full description
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